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SHIPPING POLICY

Fast and reliable Worldwide delivery with FedEx Express or DPD Parcel. At INUTEQ we process and dispatch all orders within 1 day. Outside Europe we only send by FedEx Express delivery in order to supply you in the best & quick est way. Inside the EU countries, you can choose FedEx for express shipment or DPD Parcel for regular shipments.

Austria

          Orders above 99 Euros
               Standard (2-5 working days) – Free
               Express (1-3 working days) – €10

           Orders below 99 Euro
                Standard (2-5 working days) – €10
                Express (1-3 working days) – €30

Denmark

           Orders above 750 DKK
                Standard (1-2 working days) – Free
                Express (1 working days) – DKK 150

           Orders below 750 DKK
                Standard (1-2 working days) – DKK 50
                Express (1 working days) – DKK 225


United Kingdom

          Orders above 99 Euros
               Standard (2-5 working days) – Free
               Express (1-3 working days) – €10

          Orders below 99 Euro
               Standard (2-5 working days) – €20
               Express (1-3 working days) – €30

France

          Orders above 99 Euros 
               Standard (2-5 working days) – Free
               Express (1-3 working days day) – €10
          Orders below 99 Euro
               Standard (2-5 working days) – €20
               Express (1-3 working days) – €30


Germany

          Orders above 99 Euros
               Standard (2-5 working days) – Free
               Express (1-3 working days) – €10
          Orders below 99 Euro
              Standard (2-5 working days) – €10
              Express (1-3 working days) – €30

Italy

         Orders above 99 Euros 
             Standard (2-5 working days) – Free
             Express (1-3 working days) – €10
         Orders below 99 Euro
             Standard (2-5 working days) – €20
             Express (1-3 working days) – €30

Japan

          Orders above ¥12,000 
               Standard (5-20 working days) – Free
               Express (2-5 working days) – ¥1,000
          Orders below ¥12,000 
               Standard (5-20 working days) – Free
               Express (2-5 working days) – ¥3,000

Netherlands

          Orders above 50 Euros
               Standard (1-2 working days) – Free

          Orders below 50 Euro
               Standard (1-2 working days) – €6

Norway

          Orders above NOK 1100
               Standard (2-5 working days) – Free
               Express (1-3 working days) – NOK 110
          Orders below NOK 1100
               Standard (2-5 working days) – NOK 110
               Express (1-3 working days) – NOK 330

Spain

          Orders above 99 Euros
               Standard (2-5 working days) – Free
               Express (1-3 working day) – €10
          Orders below 99 Euros
               Standard (1-2 working days) – €20
               Express (1-2 working days) – €30

Sweden

          Orders above 1000 SEK
               Standard (2-5 working days) – Free
               Express (1-2 working days) – SEK100
          Orders below 1000 SEK
               Standard (2-5 working days) – SEK100
               Express (1-2 working days) – SEK300

Switzerland

          Orders above SFR 120
              Standard (1-5 working days) – Free
              Express (1-2 working days) – SFR 30
         Orders below SFR 120
              Standard (1-5 working days) – SFR 15
              Express (1-2 working days) – SFR 35

United States 

         Orders above 99 USD
              Standard (4-10 working days) – $10
              Express (2-5 working days) – $20
         Orders below 99 USD
              Standard (410 working days) – $25
              Express (2-5 working days) – $35

Rest of the world

          Orders above 150 Euros
               Standard (5-20) working days – €20
               Express (3-10 working days – €30
          Orders below 150 euros
               Standard (5-20 working days – €50
               Express (3-10 working days) €35

 

Customs Duty and Tax for orders outside of the EU
Due to the complex and individual tax and customs laws in all countries, we can not estimate any tax or customs duty on orders outside of the European Union. For orders outside of the EU, we do not charge tax or duties on your order. The receiver/importer is responsible for any duties and tax on import. We can not be held responsible for tax and duties on import to a country outside of the EU. In addition, if your shipment is returned to us due to non payment of customs duty and/or tax, any charges related to tax and/or duty will be ducted from the refund of your order unless otherwise agreed with ourselves.

Tracking your shipment
You will receive an e-mail with your tracking number once the order has been shipped.

Warranty Information
Our simple mission is to build the best products possible. We always seek to use the most advanced materials, technology and production methods. INUTEQ warrants all products to be free of defects in material or workmanship for a period of 1 year from the date of purchase. If an INUTEQ product fails due to defects in craftsmanship or materials, within the warranty period, we will repair or replace the product free of charge. Be aware that this warranty is limited to the original purchaser only. Please see our return policy for more information.

Important note
Damage due to wear and tear, misuse or neglect is not covered under our warranty, but may be repairable for a reasonable fee. Please contact us if you have any questions.

 

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