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Return Policy

 How to return or exchange an item?


Not completely satisfied? No problem, you can return your item(s) within 14 days.

We can send a free return label on all items worth €150 or more. Use a sturdy box, that is marked as returning goods and also mark possible customs documents. 


Generally, we refund your purchase within 5 business days. 

Please note it can take up to 30 days before you recieve a refund on your bank account, PayPal or creditcard.

The costs for return shipments below €150 cannot be refunded.
 Send your package to:



INUTEQ International B.V.
Attn: Returns
Osnabrückstraat 30
7418BN, Deventer
The Netherlands



Return Policy


Please note the following exemptions on our return policy:



We will refund the entire amount, for orders above €99 we will also refund the shipping cost.